Terms of Service

1. Acceptance and Definitions

These Terms of Service (the "Terms") form a binding contract between you ("Customer," "you," or "your") and The JSR Engine ("The JSR Engine," "we," "us," or "our"), the operator of the website at thejsrengine.com and the related Google Ads automation platform (the "Service"). By creating an account, clicking "I Agree" (or any equivalent), or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" and "Customer" refer to that entity.

Capitalized terms used but not defined where they first appear have the meanings given in Section 13 (data definitions) and elsewhere in these Terms.

2. Description of Service

The JSR Engine is a Google Ads campaign management and optimization platform. The Service analyzes data from connected Google Ads accounts and generates automated recommendations relating to bid adjustments, keyword management, negative keyword detection, match type optimization, search term discovery, keyword theme management, and similar campaign-management actions across Search, Shopping, Performance Max, and Smart Campaign types. Depending on your settings, recommendations are presented for your review and approval, or are applied automatically. You retain ultimate control over your Google Ads account at all times and can revoke our access at any time through your Google account.

The Service is not a substitute for professional advertising, marketing, financial, or legal advice. Recommendations are algorithmic suggestions based on historical performance data and do not guarantee future results.

3. Eligibility

To use the Service you must:

• be at least 18 years of age (or the age of majority in your jurisdiction);
• have authority to bind any business or entity you act on behalf of;
• not be a person with whom transactions are prohibited under U.S. export controls or sanctions laws (including the lists maintained by OFAC); and
• be located in the United States. The Service is offered only to U.S.-based businesses and U.S. residents. We do not offer the Service to residents of the European Economic Area, the United Kingdom, or Switzerland. By using the Service, you represent and warrant that you are not located in those regions and are not subject to the EU General Data Protection Regulation or the UK GDPR.

We may make demonstration ("demo") accounts available to Google reviewers and authorized prospective customers for evaluation purposes; demo accounts contain seeded, non-production data and are not subject to all provisions of these Terms.

4. Account Registration and Security

To use the Service you must create an account using a valid email address. You agree to provide accurate, complete, and current information, and to keep your account information up to date. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You must notify us promptly at support@thejsrengine.com if you suspect any unauthorized use.

You may maintain only one active account per person or legal entity. You are responsible for ensuring you sign into and pay on the correct account. If you create duplicate accounts (whether through different email addresses, Google sign-in identities, or otherwise), we may, in our discretion, consolidate, suspend, or close any of them, and Section 10 governs any resulting charges.

We protect account credentials using industry-standard methods, including bcrypt password hashing and encrypted storage of OAuth refresh tokens. We comply with New York's Stop Hacks and Improve Electronic Data Security Act (the "SHIELD Act," N.Y. Gen. Bus. Law § 899-bb) and maintain reasonable administrative, technical, and physical safeguards for the personal information of New York residents.

5. Google Ads Account Access

The Service operates on Google Ads accounts that you connect via Google's OAuth flow. By connecting a Google Ads account you authorize us, through the OAuth scopes you grant, to read campaign, ad group, keyword, search term, performance, and related metrics, and to apply changes (bid updates, keyword additions, negative keyword additions, status changes, match type changes, and similar mutations) that you have approved or, where you have enabled full automation for an automation type, that the Service determines to apply.

We use Google user data only to provide and improve features of the Service that you can see and use, consistent with the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, do not use Google user data for advertising or retargeting, and do not allow humans to read Google user data except (a) with your explicit consent, (b) as necessary for security purposes, (c) to comply with applicable law, or (d) where the data has been aggregated and anonymized for internal operations and consistent with the User Data Policy.

OAuth refresh tokens are encrypted at rest using Fernet symmetric authenticated encryption and are stored in databases that are not publicly accessible. You may revoke our access at any time by going to myaccount.google.com/permissions and removing The JSR Engine from your authorized applications, or by deleting your JSR Engine account.

You represent and warrant that you have all rights necessary to grant us access to each Google Ads account you connect, and that you are authorized to direct us to make changes to those accounts.

6. Acceptable Use

You agree not to:

• use the Service in violation of any applicable law, regulation, or third-party right;
• use the Service in violation of Google Ads policies or any other Google terms applicable to your Google Ads account — you remain solely responsible for the compliance of your advertisements, landing pages, and business practices with all applicable policies and laws;
• use the Service to advertise content that is prohibited by Google Ads, including counterfeit goods, dangerous products, dishonest behavior, malicious software, or other prohibited categories;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas of the Service, except to the extent such restriction is prohibited by applicable law;
• copy, distribute, resell, sublicense, or otherwise commercially exploit the Service or any portion of it without our prior written consent;
• circumvent or attempt to circumvent any technical, billing, rate-limiting, or access-control measure;
• introduce viruses, worms, malware, or other harmful code;
• use the Service to interfere with or disrupt the integrity or performance of the Service or third-party systems;
• scrape, crawl, or harvest data from the Service except through documented APIs and within posted rate limits;
• impersonate any person or entity or misrepresent your affiliation with any person or entity; or
• create accounts by automated means, use the Service to operate a botnet, or otherwise engage in fraud or abuse.

We may investigate suspected violations and may suspend or terminate accounts engaged in prohibited conduct, with or without notice.

7. Subscription, Billing, and Auto-Renewal

7.1 Pricing.

Subscription pricing for the standard business plan is $150 USD per month for one connected Google Ads account, plus $75 USD per month for each additional connected Google Ads account. All amounts are in U.S. dollars. We collect sales tax, value-added tax, and similar transaction taxes where required by law. Custom or enterprise pricing may be offered separately by written agreement.

7.2 Billing cadence.

Subscriptions are billed monthly in advance to the payment method on file. Charges occur on the same day of each month, beginning at the end of any free trial, until cancellation. Billing is processed through Stripe; you authorize us and Stripe to charge your payment method for all Fees as they become due.

7.3 Cancellation (one-click from dashboard).

You may cancel your subscription at any time, for any reason, through the same online medium you used to subscribe. To cancel, log in and go to Settings → Billing → Cancel Subscription. Cancellation is effective immediately upon confirmation; the Service remains available through the end of your current paid period and is not extended after cancellation. You may also cancel by emailing support@thejsrengine.com. We do not require phone calls, retention conversations, or written notice to cancel.

7.4 Pause.

You may pause your subscription for up to three (3) months per calendar year through the dashboard. While paused, no charges are incurred and Service functions are unavailable. Pause limits reset each January 1.

7.5 Failed payments.

If a charge fails, we will retry the charge for up to seven (7) days. If payment is still not successful, your subscription will move to a "paused" or "past due" state and Service functions will be suspended until a valid payment method is provided.

7.6 Acknowledgment.

Upon subscribing (and upon the conclusion of any free trial), we will send you an email acknowledgment containing: the auto-renewal terms, the renewal frequency, the amount of recurring charges, the date the next charge will occur, and a direct link to the cancellation flow. Save this email — it is your retainable record of the subscription terms.

8. Free Trial

New accounts receive a seven (7) day free trial of the standard business plan. You will not be charged during the trial. On day 8, the subscription will auto-renew at the Fees specified in Section 7.1 unless you cancel before that date through the dashboard. Only one free trial is permitted per person or entity; trial eligibility may be limited or denied at our discretion to prevent abuse.

You may cancel during the trial at any time by going to Settings → Billing → Cancel Subscription; no charge will be made if you cancel before the trial ends.

9. Price Changes

We may change the Fees from time to time. We will provide you at least thirty (30) days' advance notice of any increase in your subscription Fees by email to your account address and by posting the updated pricing on the Service. The new Fees will take effect on the first billing cycle that begins on or after the effective date stated in the notice.

If you do not agree to the new Fees, you may cancel before the effective date and will not be charged the new amount. If a price increase takes effect mid-billing-period and you cancel within fourteen (14) days after the increase takes effect, you will receive a pro-rata refund of the unused portion of the increased period, as required by New York General Business Law § 527-a.

Continued use of the Service after the effective date of a price change constitutes acceptance of the new Fees.

10. Refunds, Chargebacks, and Account Deletion

10.1 Non-refundable.

Except as expressly provided in these Terms (including Section 9 pro-rata refunds on price increases, Section 20 pro-rata refunds on termination without cause, and the discretionary refunds described in Section 10.2) or as required by applicable law, all Fees are non-refundable. We do not provide refunds or credits for partial months, downgrade differentials, periods of non-use, or unused features.

10.2 Discretionary goodwill refunds.

We may, at our sole discretion, issue a refund or credit as a goodwill gesture. Any goodwill refund is a one-time accommodation and does not create an obligation, course of dealing, or precedent of any kind, and does not waive our right to enforce Section 10.1 in any other case.

10.3 Duplicate accounts.

You are responsible for ensuring that you sign into and provide payment on the correct account. We are not obligated to refund charges incurred on duplicate or accidentally-created accounts, on accounts you created and then forgot existed, or on accounts created using a different sign-in identity than you intended. We may, in our discretion under Section 10.2, refund a duplicate-account charge if you bring it to our attention within thirty (30) days of the charge.

10.4 Account deletion waives refund claims.

Account deletion through the in-dashboard self-service flow is permanent and results in cancellation of any active subscription, cascade deletion of your account data (subject to the retention rules in Section 20), and revocation of OAuth tokens. Deleting your account waives any pending or future refund or credit claim for charges already processed on that account. If you are uncertain whether you wish to retain a refund right, contact support@thejsrengine.com before deleting.

10.5 Chargebacks.

If you have a question, concern, or complaint about any charge, you agree to contact us first at support@thejsrengine.com. We resolve the substantial majority of billing inquiries within one business day.

If you instead initiate a chargeback, payment dispute, or reversal with your bank or card issuer for a charge that is consistent with these Terms, that constitutes a material breach of these Terms. In that case, we may, without limitation: (a) immediately suspend or terminate your account and revoke access to the Service; (b) recover the disputed amount, any chargeback fees, processor fees, and reasonable costs of collection from any payment method you have provided or by other lawful means; (c) refuse to provide the Service to you in the future; and (d) report the dispute to credit-reporting agencies and to consumer-fraud databases to the extent permitted by law. This Section 10.5 does not limit your rights under applicable law where those rights cannot be waived by contract.

11. Service Modifications and Discontinuation

We continuously update the Service. We may add, change, remove, or discontinue features and components at any time and in our discretion. If we make a change that materially reduces the core functionality you receive, we will provide at least thirty (30) days' advance notice by email or in-product notification, except where a shorter notice period is required to address security, legal, or third-party-platform issues.

The Service depends on third-party platforms and APIs (including the Google Ads API, Stripe, and others) whose availability and behavior we do not control. We are not responsible for outages, deprecations, or policy changes by those third parties, but will use commercially reasonable efforts to keep the Service operational and to communicate material upstream changes.

12. Beta and Experimental Features

From time to time we may offer features designated as "beta," "experimental," "preview," "alpha," or similar (collectively, "Beta Features"). Beta Features are provided AS IS and AS AVAILABLE, may be incomplete or unstable, and may be modified or discontinued at any time without notice. Our warranties, indemnities, service-level commitments, and customary support do not apply to Beta Features, and our aggregate liability for Beta Features is limited to U.S. $100 in the aggregate, notwithstanding any other provision of these Terms.

Your feedback about Beta Features (and any other feedback you provide about the Service) is governed by Section 15.4.

13. Customer Data, Service Data, and ML Training

13.1 Customer Data.

"Customer Data" means the data you submit to the Service, plus the data we receive from your connected Google Ads accounts through OAuth — including campaign, ad group, keyword, search term, ad creative, conversion, and performance data. As between you and us, you own all Customer Data. We process Customer Data solely to operate the Service for you and as otherwise instructed by you, except as required by law or as expressly permitted by Section 13.2 and 13.3.

13.2 Service Data and feedback signals.

"Service Data" means metadata, telemetry, and feedback signals generated by your use of the Service, including (without limitation): which recommendations you approve, reject, dismiss, or roll back; configuration choices; navigation patterns; feature usage; error logs; performance and quality metrics; and similar operational data. You grant The JSR Engine a worldwide, irrevocable, perpetual, royalty-free, sublicensable license to use, reproduce, modify, and create derivative works of Service Data to operate, maintain, secure, monitor, improve, and develop the Service, including to train, evaluate, and deploy machine learning models for confidence calibration, recommendation quality, n-gram detection, search term discovery, keyword theme management, and other engine components.

13.3 Aggregated Data.

"Aggregated Data" means data that is aggregated across multiple customers or accounts and that has been de-identified such that it cannot reasonably be linked, directly or indirectly, to you, your business, any individual, or any specific advertisement. We may use Aggregated Data for any lawful purpose, including benchmarking, analytics, research, marketing materials, industry reports, and product development. We will not attempt to re-identify Aggregated Data and we will contractually require any third party that receives Aggregated Data from us to be similarly bound, consistent with California Civil Code § 1798.140(m) and similar state-law deidentification standards. As between the parties, we own all right, title, and interest in Aggregated Data.

13.4 No GenAI training without consent.

The machine learning models referenced in Section 13.2 are conventional product-improvement models (such as isotonic-regression confidence calibrators, n-gram filters, and quality classifiers). We do not, without your separate written consent, use Customer Data to train generative-AI foundation models or large language models that produce free-form text or content.

13.5 No automated decisions about consumers.

Recommendations generated by the Service relate to your management of advertising campaigns. They are not automated decisions about any consumer that would trigger rights under Article 22 of the EU GDPR or Section 7200 of the California Consumer Privacy Act regulations relating to Automated Decision-making Technology.

14. Privacy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. For California residents, the Privacy Policy includes the disclosures and rights required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"). We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

We use sub-processors (including, currently, Stripe for payments, Resend for transactional email, DigitalOcean for hosting, Google for Google Ads API access, and MaxMind for IP-geolocation) to operate the Service. The current list and a notification mechanism for material changes is published in our Privacy Policy.

15. Intellectual Property

15.1 Our IP.

The Service — including its software, algorithms, machine-learning models, source code, designs, interfaces, documentation, logos, trademarks (including "The JSR Engine" and the JSR Engine logo), and all other proprietary materials — is the property of The JSR Engine or its licensors and is protected by U.S. and international intellectual-property laws. Except for the limited rights expressly granted in these Terms, we reserve all right, title, and interest in and to the Service.

15.2 Limited license to you.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the term of your subscription, solely for your internal business purposes.

15.3 Customer IP.

You retain all right, title, and interest in and to Customer Data. You grant us the rights set forth in Section 13 with respect to Customer Data, Service Data, and Aggregated Data.

15.4 Feedback.

If you submit suggestions, ideas, enhancement requests, recommendations, bug reports, or other feedback regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate Feedback into the Service without restriction and without any obligation to you.

15.5 Trademark use.

You may not use our trademarks, logos, or branding without our prior written consent, except (a) to identify The JSR Engine as your service provider in factual statements and (b) consistent with our brand-use guidelines if and when published.

16. Indemnification

16.1 By you.

You will defend, indemnify, and hold harmless The JSR Engine and its affiliates, officers, directors, employees, contractors, and agents (each, an "Indemnified Party") from and against any and all third-party claims, demands, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and costs) ("Losses") arising from or related to: (a) your advertisements, ad copy, landing pages, products, services, and business practices; (b) your use of the Service in violation of these Terms, applicable law, or the Google Ads policies; (c) any inaccurate or unauthorized information you provide; (d) your violation of any third party's rights, including intellectual-property, privacy, publicity, or contractual rights; (e) any claim that your use of the Service caused harm to any third party; and (f) any chargeback, payment reversal, or related fees in violation of Section 10.5.

16.2 By us (limited IP indemnity).

We will defend you against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes a U.S. patent, copyright, or trademark of a third party, and we will pay damages or settlements finally awarded against you in such claim, provided you (a) promptly notify us in writing, (b) give us sole control of the defense and settlement, and (c) cooperate with us at our expense. If the Service becomes, or in our reasonable opinion is likely to become, subject to such a claim, we may, at our option, (i) procure the right for you to continue using the Service, (ii) modify the Service to be non-infringing while preserving substantially equivalent functionality, or (iii) terminate the Service and refund any prepaid Fees for the unused portion of the then-current term. Our obligations under this Section 16.2 do not apply to claims arising from (1) Customer Data, (2) modifications to the Service not made by us, (3) combinations of the Service with non-JSR materials, or (4) your use of the Service in violation of these Terms. This Section 16.2 states our entire liability and your sole remedy for any third-party intellectual-property infringement claim relating to the Service.

16.3 Procedure.

The indemnifying party will not settle any claim that imposes liability or obligation on, or admits fault by, the indemnified party without that party's prior written consent.

17. Warranties and Disclaimers

Except as expressly stated in these Terms, the Service is provided "AS IS" and "AS AVAILABLE," with all faults and without warranties of any kind, whether express, implied, statutory, or otherwise. The JSR Engine, on behalf of itself and its affiliates and licensors, expressly disclaims all warranties, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that (a) the Service will meet your requirements, (b) the Service will operate uninterrupted, error-free, secure, or available at any particular time or location, (c) any defects or errors will be corrected, (d) any results, recommendations, predictions, or outputs of the Service will be accurate, reliable, or produce any particular advertising outcome (including any return on ad spend, click-through rate, cost per acquisition, or conversion rate), or (e) the Service is free of viruses or other harmful components.

The Service depends on third-party platforms, including the Google Ads API, whose availability and behavior we do not control. We make no warranties regarding such third-party platforms.

Some jurisdictions do not allow the disclaimer of implied warranties, so some of the above disclaimers may not apply to you to the extent prohibited by law.

18. Limitation of Liability

To the fullest extent permitted by law:

(a) Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenues, lost data, loss of goodwill, business interruption, or substitute-service costs, arising out of or related to these Terms or the Service, regardless of the theory of liability and even if advised of the possibility of such damages.

(b) The JSR Engine's aggregate liability for all claims arising out of or related to these Terms or the Service is limited to the greater of (i) the total Fees you paid to us in the twelve (12) months preceding the first event giving rise to the liability, or (ii) one hundred U.S. dollars ($100).

(c) These limitations apply regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, statute, or any other theory.

The limitations in this Section 18 do not apply to: (1) your obligation to pay Fees; (2) your indemnification obligations under Section 16.1; (3) your breach of Sections 5 (Google Ads Account Access), 6 (Acceptable Use), or 15 (Intellectual Property); (4) either party's liability for fraud or willful misconduct; or (5) liability that cannot be limited under applicable law.

The parties acknowledge that these limitations are an essential element of the bargain reflected in these Terms and would not have entered into these Terms but for those limitations.

19. Dispute Resolution; Mandatory Arbitration; Class Action Waiver

Please read carefully. This Section 19 requires you to resolve disputes with The JSR Engine through individual binding arbitration and waives your right to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms (see Section 19.3).

19.1 Scope.

This Section governs any past, present, or future dispute, claim, or controversy between you and The JSR Engine arising out of or relating to the Service, these Terms, our relationship, or the marketing or solicitation of the Service (each, a "Dispute"). It applies regardless of legal theory (contract, tort, statute, regulation, or any other theory) and to your successors, assigns, and authorized representatives. The following are excluded from arbitration: (a) individual actions brought in small-claims court that remain in that court; (b) actions to protect intellectual-property rights through court-ordered injunctive or equitable relief; and (c) claims that cannot legally be subject to pre-dispute arbitration.

19.2 Informal resolution (mandatory, 60 days).

Before initiating arbitration, the parties agree to attempt to resolve the Dispute informally. To begin, you must send a written notice of dispute to support@thejsrengine.com with the subject line "NOTICE OF DISPUTE" that includes: (i) your full name and the email address associated with your account; (ii) a clear description of the Dispute; (iii) the specific relief you seek; and (iv) your signature. We will respond within sixty (60) days. If the Dispute is not resolved within sixty (60) days after we receive your notice, either party may proceed to arbitration. During the 60-day period the parties will participate in good faith in a telephone or videoconference meet-and-confer. The applicable statute of limitations is tolled during the informal-resolution period. Mass, coordinated, or template-based notices submitted by the same counsel, or filed on the same date or in close succession, are not permitted; each notice must reflect an individualized review of the specific claimant's specific dispute. A notice that does not comply with this Section 19.2 does not commence the limitations toll and does not satisfy the prerequisite to arbitration.

19.3 30-Day opt-out.

You may opt out of this Arbitration Agreement (the entirety of Section 19) by sending written notice to support@thejsrengine.com with the subject line "ARBITRATION OPT-OUT" within thirty (30) days after first accepting these Terms (or first accepting an amended version that includes this Section 19). The notice must include your full name, the email address associated with your account, and a clear statement that you opt out of arbitration. Mass, coordinated, or template-based opt-outs are not permitted; each opt-out must reflect an individualized decision by the named claimant. Opting out does not affect any other provision of these Terms. If you opt out, the rest of Section 19 does not apply to you, but other Sections — including Section 19.6 (Class Action Waiver) — continue to apply, except to the extent Section 19.6 cannot be enforced without arbitration, in which case Section 19.10 governs.

19.4 Binding individual arbitration.

If informal resolution fails and you have not opted out, you and we agree that any Dispute will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, including (where applicable) the AAA Consumer Arbitration Rules and the AAA Mass Arbitration Supplementary Rules. If AAA is unable or unwilling to administer the arbitration, the parties will jointly select JAMS as a substitute administrator under its Comprehensive Arbitration Rules and Procedures. The arbitration will be conducted in New York County, New York, or remotely by agreement of the parties. A single arbitrator with at least ten (10) years of commercial-litigation or technology-contract experience will preside. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this Section 19. New York law (without regard to its conflict-of-laws principles) governs the substance of the Dispute, except to the extent preempted by federal law.

19.5 Delegation.

The arbitrator has exclusive authority to resolve any dispute regarding the formation, interpretation, applicability, scope, enforceability, or validity of this Section 19, including any claim that all or part of this Section 19 is void or voidable. The arbitrator does not, however, have authority to decide whether a Mass Arbitration (Section 19.7) exists; that question is reserved to the panel described in Section 19.7(a).

19.6 Class action waiver.

You and The JSR Engine agree that each party may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private-attorney-general action or proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, consolidated, representative, or private-attorney-general proceeding. You understand that, by agreeing to this Section, you are giving up your right to participate in a class action or class-wide arbitration.

19.7 Mass Arbitration procedures.

If, within any 180-day period, fifty (50) or more substantially similar arbitration demands are filed against The JSR Engine by claimants represented by the same or coordinated counsel (a "Mass Arbitration"), the following procedures apply in addition to the AAA Mass Arbitration Supplementary Rules:

• (a) Threshold panel. AAA will appoint a panel of three (3) neutral arbitrators to make threshold determinations about which demands qualify as part of the Mass Arbitration. The panel will issue its determinations within thirty (30) days after appointment.
• (b) Batching. Qualifying demands will be grouped into batches of no more than 100 claimants, organized alphabetically by claimant last name. Each batch will be assigned to a single arbitrator and resolved sequentially. The first batch may be designated by the parties as a "Bellwether Group" for the purpose of informing global mediation, but no determination in any batch will be binding on, or have preclusive effect against, any claimant not in that batch.
• (c) Global mediation. After the first batch is resolved, the parties will engage in good-faith global mediation of the remaining demands for up to ninety (90) days with a mediator jointly selected by the parties.
• (d) Tolling. Statutes of limitations are tolled for all claimants in the Mass Arbitration during the batching and mediation processes.
• (e) Court opt-out. Either party may, by written notice to the other within thirty (30) days after the threshold panel's determination, elect to opt out of arbitration as to the Mass Arbitration in its entirety. In that case, all qualifying demands will proceed in court on an individual basis, subject to Section 19.6 (Class Action Waiver) and Section 24.10 (Venue), and the limitations toll continues until commencement of court proceedings.

19.8 Small-claims carve-out.

Either party may bring an individual claim in small-claims court (in the claimant's home county or in New York County, at the claimant's election) so long as the claim remains in that court, advances only on an individual basis, and is within the court's jurisdictional limits.

19.9 One-year limitations.

Any Dispute must be filed (in arbitration, small-claims court, or court, as applicable) within one (1) year after the cause of action arose, or it is permanently barred. To the extent applicable law prohibits a contractual shortening of a limitations period, the longest period permitted by law applies.

19.10 Severability and "poison-pill."

If a court of competent jurisdiction or arbitrator holds the Class Action Waiver in Section 19.6 unenforceable in whole or in part as to a particular claim or remedy, then the entirety of this Arbitration Agreement (Section 19) is null and void as to that claim only, and that claim will proceed in a court of competent jurisdiction in New York County, New York, under Section 24.10. The remainder of this Section 19, and of these Terms, remains in full force and effect. If any other provision of this Section 19 is held unenforceable, that provision will be severed and the remainder of this Section 19 will be enforced according to its terms.

19.11 No retroactive changes.

Any amendment to this Section 19 will apply prospectively only. A Dispute arising before the effective date of an amendment will be governed by the version of this Section 19 in effect at the time the Dispute arose.

20. Termination

20.1 By you.

You may cancel your subscription at any time under Section 7.3 or delete your account at any time under Section 10.4 by following the in-dashboard self-service flow at Settings → Billing → Delete Account. You may also revoke our Google Ads OAuth access at any time through your Google account settings.

20.2 By us, for cause.

We may suspend or terminate your access to all or part of the Service at any time, with or without notice, for: (a) any violation of these Terms, including a violation of Section 6 (Acceptable Use); (b) a chargeback in violation of Section 10.5; (c) fraud, misuse, security threats, or harm to other users; (d) non-payment of Fees that is not cured within seven (7) days; (e) any conduct that we reasonably believe exposes us, the Service, or other users to legal liability; or (f) inactivity for more than twelve (12) months. We will use commercially reasonable efforts to provide notice and a chance to cure where the circumstances permit.

20.3 By us, without cause.

We may terminate your subscription without cause on thirty (30) days' advance written notice. If we do, we will refund the pro-rata unused portion of any prepaid Fees for the then-current billing period.

20.4 Effect of termination.

Upon termination of your subscription or deletion of your account: (a) your right to access and use the Service ends immediately or at the end of the then-current billing period, as applicable; (b) we will delete your Customer Data and account records within thirty (30) days of termination, with residual copies cleared from backup systems within ninety (90) days, except where retention is required by law; (c) Service Data and Aggregated Data may continue to exist in our systems consistent with Section 13; and (d) any rights and obligations that, by their nature, should survive termination — including Sections 10 (Refunds, Chargebacks, Account Deletion), 13 (Customer Data, Service Data, ML Training), 15 (Intellectual Property), 16 (Indemnification), 17 (Warranties), 18 (Limitation of Liability), 19 (Dispute Resolution), 20.4 (Effect of Termination), 23 (Notices), and 24 (Miscellaneous) — will survive.

21. Affiliate Program

The JSR Engine offers an Affiliate Program that allows participants ("Affiliates") to earn commissions by referring new paying customers. By participating in the Affiliate Program, you agree to the following terms in addition to all other terms in this agreement.

21.1 Eligibility and enrollment.

The Affiliate Program is open to individuals who sign up through our designated affiliate registration flow and complete payout setup via Stripe Connect Express. The JSR Engine reserves the right to accept or reject any affiliate application at its sole discretion. You must be at least 18 years of age (or the age of majority in your jurisdiction) to participate, and you must be located in the United States.

21.2 Commissions and payouts.

Affiliates earn two types of commission for each "qualified referral" (defined as a new user who (a) signs up using the Affiliate's unique referral link, (b) completes onboarding, and (c) makes a first subscription payment exceeding $0):

• One-time commission: a flat $75 USD on the referee's first paid invoice.
• Recurring commission: 20% of the amount actually paid on each subsequent invoice issued to that referee, for up to twelve (12) months from the date of that referee's first paid invoice. After twelve months, no further recurring commissions accrue on that referee, even if the referee remains an active subscriber.

All commissions are subject to a thirty-two (32) day holdback period from the date the underlying payment clears, before being released as a Stripe Connect Transfer to the Affiliate's connected bank account. If the underlying payment is refunded, charged back, or otherwise reversed during the holdback period, the corresponding commission is voided and any amount already paid may be recouped under Section 21.5. Commission amounts, structure, holdback periods, and cap durations are subject to change at our discretion on thirty (30) days' notice; any change applies prospectively to qualified referrals made after the change takes effect.

21.3 Milestone bonuses.

Affiliates may earn one-time milestone bonus payouts based on the number of active qualified referrals they accumulate. Current bonus tiers and amounts are displayed in the Affiliate Dashboard and are subject to change at our discretion. Milestone bonuses are non-recurring and are paid once per tier achieved.

21.4 Prohibited conduct.

The following activities are strictly prohibited and will result in immediate termination of your affiliate account, forfeiture of all pending and future commissions, and potential clawback of previously paid commissions:

• Self-referrals: Referring yourself, your own accounts, or accounts you control or have a financial interest in.
• Fraudulent referrals: Using fake, temporary, or disposable email addresses to generate referrals; creating multiple accounts to claim referral bonuses; or any scheme designed to artificially inflate referral counts.
• Incentivized signups: Offering cash, gifts, discounts, or other incentives to people to sign up using your link, unless explicitly authorized by The JSR Engine in writing.
• Misleading promotion: Making false, misleading, or unsubstantiated claims about The JSR Engine's services, pricing, or results when promoting your referral link.
• Spam and unsolicited outreach: Sending unsolicited bulk emails, messages, or communications to promote your referral link in violation of CAN-SPAM, TCPA, or other applicable anti-spam laws.
• Trademark misuse: Using "The JSR Engine," "JSR Engine," or our logos in domain names, paid advertisements, or social-media handles without prior written permission.
• Cookie stuffing or link manipulation: Using hidden iframes, forced clicks, browser extensions, or other technical means to set referral cookies without the user's knowledge or intent.

21.5 Fraud detection and enforcement.

We employ automated fraud-detection measures, including IP-address matching, behavioral analysis, and manual review. If we determine in our sole discretion that an Affiliate has engaged in prohibited conduct or fraud, we may, at our discretion: (a) immediately terminate the Affiliate's account; (b) void all pending commissions; (c) recoup previously paid commissions via Stripe Connect or other lawful means; and (d) pursue any other legal remedies available.

21.6 Independent-contractor relationship.

Affiliates are independent contractors and not employees, agents, or representatives of The JSR Engine. Nothing in these terms creates an employment, partnership, joint-venture, or agency relationship. Affiliates are solely responsible for reporting and paying all applicable taxes on commissions and bonuses received. For U.S.-based Affiliates earning $600 or more in a calendar year, The JSR Engine may issue a Form 1099-NEC as required by the Internal Revenue Service.

21.7 No guaranteed earnings.

Participation in the Affiliate Program does not guarantee any earnings. Commissions are earned only for qualified referrals as defined above. Past referral performance does not guarantee future results.

21.8 Account inactivity.

Affiliate accounts with zero qualified referrals after forty-five (45) days from account creation may be automatically purged from the system, including deletion of the associated Stripe Connect account. Purged Affiliates may re-apply.

21.9 Program modification and termination.

The JSR Engine reserves the right to modify, suspend, or terminate the Affiliate Program at any time and for any reason, with or without notice. In the event of program termination, recurring commissions for qualified referrals that have already completed the holdback period will continue to be paid for the remainder of the twelve (12) month recurring window described in Section 21.2, provided the underlying referee remains an active paying customer during that window; pending commissions that have not yet cleared the holdback period may be voided at our discretion.

21.10 Customer referral credits.

Customers (non-Affiliate users) may share referral codes. When a new customer signs up using a referral code, the referee receives a one-time 50% credit on their first month's subscription, and the referrer receives a 50% credit applied when the referee makes their first paid subscription payment. Customer referral credits are separate from Affiliate commissions and are subject to the same fraud-prevention measures described in Sections 21.4 and 21.5. Referral credits expire ninety (90) days after issuance if not redeemed.

21.11 Leaderboard.

Affiliate referral counts and abbreviated names may be displayed on a public or semi-public leaderboard. By participating in the Affiliate Program, you consent to your first name and last initial being displayed alongside your referral count for ranking purposes. No other personal information is disclosed on the leaderboard.

22. Modifications to These Terms

We may modify these Terms from time to time. If a modification is material — including a change to Fees, the Dispute Resolution provisions in Section 19, the scope of permitted use of Customer Data or Service Data, or any reduction in your rights — we will provide at least thirty (30) days' advance notice by email to your account address and by posting an updated version on this page. If a modification is not material (such as clarifications, typographical fixes, or formatting changes), it will be effective on posting. The "Last Updated" date at the top of this page reflects the most recent change.

You will be deemed to accept the modified Terms by continuing to access or use the Service on or after the effective date of the modification. If you do not agree to a modification, you may cancel under Section 7.3 or delete your account under Section 10.4 before the modification takes effect. Section 19.11 governs whether modifications to the Arbitration Agreement apply to existing Disputes.

We retain records of which version of these Terms each user accepted, including the timestamp of acceptance, the IP address from which acceptance was made, and the substantive text presented at the time of acceptance, for at least three (3) years following the conclusion of the account relationship.

23. Notices

From us to you. We may give notice by sending an email to the address associated with your account, by posting a notice in the dashboard, or both. Notice is effective when the email is sent or the notice is posted.

From you to us. Unless these Terms specify otherwise, you may give us notice at support@thejsrengine.com. Legal notices (including dispute notices, arbitration opt-outs, and indemnification demands) must be sent to support@thejsrengine.com with the subject line clearly identifying the notice (e.g., "NOTICE OF DISPUTE," "ARBITRATION OPT-OUT," or "INDEMNIFICATION CLAIM"). It is your responsibility to keep your account email current; notices sent to the last email on file are deemed delivered.

24. Miscellaneous

24.1 Entire agreement.

These Terms, together with the Privacy Policy and any order form or written agreement executed by both parties, are the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings, proposals, and communications, whether oral or written.

24.2 Order of precedence.

In case of conflict, a signed written agreement between the parties controls over these Terms; these Terms control over the Privacy Policy as to subject matter covered in both; and these Terms control over any other policy or page on our website.

24.3 No third-party beneficiaries.

These Terms are for the benefit of the parties only and do not create any third-party beneficiary rights.

24.4 Assignment.

You may not assign or transfer these Terms (or any rights or obligations under them) without our prior written consent; any attempted assignment in violation of this Section is void. We may assign these Terms without your consent in connection with a merger, acquisition, reorganization, sale of all or substantially all our assets, or by operation of law, subject to the assignee's agreement to be bound. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their permitted successors and assigns.

24.5 Force majeure.

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, government action, labor disputes, internet failures, denial-of-service attacks, third-party service outages (including outages of the Google Ads API or other dependencies), and other similar events.

24.6 No waiver.

A party's failure or delay in enforcing any provision of these Terms is not a waiver of that provision or any other provision. Any waiver must be in writing and signed by the waiving party.

24.7 Severability.

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Section 19.10 governs the severability of the Arbitration Agreement.

24.8 Headings.

Section headings are for convenience only and do not affect interpretation.

24.9 Governing law.

These Terms, and any non-arbitrable Dispute, are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply. Section 19 (including its choice of the Federal Arbitration Act for arbitrability) is unaffected by this Section.

24.10 Venue.

Subject to Section 19 (which requires arbitration of arbitrable Disputes), the parties consent to the exclusive personal jurisdiction and venue of the state and federal courts located in New York County, New York, for any non-arbitrable Dispute. Each party waives any objection based on inconvenient forum.

24.11 Export controls and sanctions.

You represent and warrant that you are not subject to U.S. export controls or sanctions and that you will not use the Service in violation of those laws.

24.12 U.S. Government end users.

If you are a U.S. Government end user, the Service is a "Commercial Item" as defined at 48 C.F.R. § 2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation" as those terms are used at 48 C.F.R. § 12.212. Use, modification, reproduction, release, performance, display, and disclosure of the Service by the U.S. Government are governed solely by these Terms.

24.13 Language.

These Terms are executed in English. Any translation is for convenience only; in case of any conflict, the English version controls.

25. Contact

If you have questions about these Terms or the Service, contact us at:

• General support and billing: support@thejsrengine.com
• Legal notices, dispute notices, arbitration opt-outs: support@thejsrengine.com with the appropriate subject line per Section 23.

The JSR Engine operates from New York, United States.